Tidio alternative

Website chat and an AI bot, without counting conversations.

Nora answers your website chats and support email from your help center, hands off what needs a person, and every lead lands in your CRM. Unlimited users, no monthly conversation cap.

Start free

Free plan, no card. One line on your site and the chat is on.

Alori's Conversations: Nadia is still typing on the website chat, and the team already reads her words

BrightdeskWebsite chatAI botHelp centerDealsA small software company's website

Tidio and Alori, side by side.

TidioAlori

Starting price$24.17 a month on Starter, billed yearlyFree to start, Solo from $99 a month

Conversations a month100 on Starter, from 250 on GrowthNo monthly cap

AI botLyro from $32.50 a month for 50 AI conversationsNora, on your plan's credits

Scripted chatbot flowsYes, a strengthNot yet; Nora answers in her own words

Who's on your site nowYesNot yet

Support email in the same inboxYesYes, Nora answers it too

Help centerThrough other toolsBuilt in, English and French

CRM, deals, calls and invoicesThrough integrationsBuilt in

From a website visitor to a deal.

Nora answers from your help center, saves the visitor's details when they want to buy, and hands your team a warm lead.

1The visitor asks in the chat
2Nora answers and saves the lead
3The deal is waiting for your team

The website chat: the visitor asked about adding users, and dots show the team is typing an answer — The visitor asks in the chat

What changes on Monday.

01
BeforeA busy month hits the conversation cap
With AloriNo cap on conversations
02
BeforeLyro is a second plan on top of the chat
With AloriNora runs on your plan's credits
03
BeforeThe lead is in Tidio, the deal is in a CRM
With AloriNora puts buyers straight on your pipeline

See what they type, before they send it.

In Conversations, the visitor's words show up while they type, with little dots. You read the question before it's sent, so your answer is ready the moment they hit Enter.

Nothing to turn on: it works on every website chat.
If the visitor left the page, your answer follows by text or email.
Visitors rate the chat with stars.

A website chat in Conversations: the visitor's next message appears faded with moving dots, under "Nadia Bouchard is typing…"

You pick who answers.

Nora answers first and hands off when she needs a person, or you answer first and she steps in after 2 minutes, or only you, with Nora suggesting each answer.

Every hand-off says why, for your team.
When your team answers, Nora remembers it for next time.
Try her in test mode before she talks to visitors.

Change it by asking.

Your app isn’t frozen on day one. Write what you need, the way you’d text it. Alori makes the change and shows you before anything goes live.

Turn on the chat on our website
Have Nora answer first and hand off pricing questions
Which chats became deals this month?
Write articles for the questions visitors ask most

The full guide

Everything above, in detail: how it works, what it replaces and what it does not.

Short answer: Alori is a Tidio alternative for small software companies and agencies that want website chat and an AI bot that answers from their help center, without a cap on conversations each month. The chat, support email, Nora the support bot and a help center sit in the same app as your CRM, deals, calls and invoices, with unlimited users. Turning it on takes one line on your site.

Why teams leave Tidio

Tidio is an easy live chat with a good AI bot, Lyro. Small teams leave it when they outgrow the caps:

Each plan includes a set number of billable conversations a month: 50 on Free, 100 on Starter, from 250 on Growth.
Lyro starts at $32.50 a month for 50 AI conversations, after 50 free ones for life.
The lead is in Tidio, the deal in a CRM, the support email in an inbox, the calls in a phone app.

What you pay

Tidio, as listed on its pricing page in November 2026, billed yearly:

Team of 5	Tidio	Alori
Plan	$24.17 a month on Starter, from $49.17 on Growth	Free to start, Solo from $99 a month, Business from $249
Conversations	100 a month on Starter, from 250 on Growth	No monthly cap
AI bot	Lyro from $32.50 a month for 50 AI conversations	Nora, on your plan's credits
CRM, support email, calls	Other tools	Included

On price alone, Tidio's Starter plan costs less. Alori is worth it when it also replaces your CRM, support inbox and phone. See pricing.

What Alori replaces

Website chat: turn it on in Front desk and it shows on every page of your Alori website, or paste one line into any other site or web app. Visitors and your team can send photos and files, and visitors search your help articles right in the chat.
In Conversations, the visitor's words show up while they type, before they hit send. The visitor sees dots while you write back.
Nora, the AI support bot, answers first and hands off when she needs a person, backs you up after 2 minutes, or only suggests answers. She learns from your help center, Company memory and price list, and from each answer your team gives. Connect Stripe or Shopify and she reads a signed-in visitor's invoices or orders.
When a visitor wants to buy, Nora saves their name and email and puts them on your pipeline. If they leave the page, your team's answer follows by text or email.
A help center in English and French, so Nora has something to answer from and visitors find answers on their own.
Support email: forward support@ to Alori. Each email opens a conversation, and Nora answers it too.
Conversations puts chat, email, calls, texts, Messenger and Instagram in one thread per customer.

What Alori doesn't do yet

Tidio's visual Flows builder for scripted chatbots and pop-ups, a list of who is on your site right now, and its many e-commerce integrations. If you mostly need a cheap chat with scripted flows on a small store, stay on Tidio.

How to switch

Start free. Describe your business. Alori builds your app with customers, Conversations and Front desk.
Bring your contacts. Export your contacts from Tidio as a CSV, open Ask Sam and paste them after "Add these customers:". Alori adds them, with an Undo button.
Give Nora something to answer from. In Chat, give Alori the links to your FAQ or help pages: each one becomes a help article with its pictures. Or ask Alori to write articles for the questions customers ask most.
Swap the chat. In Front desk, turn on On your website, or copy the line under Install and put it where Tidio's script was.

Past Tidio chats don't come over: keep Tidio open read-only for a few weeks.

Questions

Another question? Ask it when you start.

Yes for small teams that want website chat and an AI bot with no monthly conversation cap, next to their CRM, support email and phones. If you want scripted chatbot flows on a small store and nothing else, Tidio is simpler and costs less.

Nora, Alori's support bot, answers website chats and support email from your help center and Company memory, hands off to a person with the reason, and learns from your team's answers. She uses your plan's credits instead of a separate monthly bot plan.

Alori has a free plan, no card needed, with credits to try your AI team and no cap on users.

Your contacts, from a CSV you paste into Ask Sam. Past chats don't come over.

Small software companies and agencies, usually under 50 people.

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Your turn.

Describe your business in a sentence. Alori builds the app.