Nextiva alternative

A business phone that lives in your CRM.

Your number, call flows, recordings, AI summaries and an AI that answers when nobody can, next to your customers, deals and invoices. Unlimited users on every plan.

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Free plan, no card. Keep your number: move it from Nextiva in Phone system.

QuillstackCallsConversationsCustomersDealsA software company's sales and support team

Nextiva and Alori, side by side.

NextivaAlori

Price for a team of 5$75 to $125 a month on yearly billing, $115 to $250 monthlyFrom $99 a month, CRM and chat included

UsersPaid per userUnlimited users; calls and numbers use credits

Texts100 or 500 a user a month on Core and EngageUse credits, no cap per user

AI answeringXBert AI at $1.50 a conversationNora, on your plan's credits

Recordings, transcripts, summariesYes; AI transcripts and summaries capped at 50 or 200 a month on Core and EngageYes, on the customer's file

Video meetingsYesYes, with recording and summary

Desk phones, toll-free, faxYesNot yet

Contact centerYes, from $75 an agentNot yet

CRM, deals, quotes, invoicesThrough integrationsIn the same app

From a call to the next step, written down.

The call rings the right people, lands on the customer with its summary, and the deal moves.

1Each number has its call flow
2Missed calls stand out
3The deal moves forward

Each number has its call flow

What changes on Monday.

01
BeforeTexts run out at 100 a user a month
With AloriTexts use credits, with no cap per user
02
BeforeThe AI that answers calls is billed per conversation
With AloriNora answers calls on your plan's credits
03
BeforeSomeone retypes each call into the CRM
With AloriEach call's summary lands on the customer by itself

Every call, filed and summarized.

Each call lands on the customer's file with its recording, the transcript and a short summary. Voicemails come written out, in Alori or by email.

Call from the customer's page: they see your business number.
Calls ring in Alori and on any cell you add.
Ask Sam "who called today?" and get each call's summary.

Nora picks up when nobody can.

Turn her on for when nobody answers, when you're closed, or every call. She answers from your help center and Company memory, in English and French, and puts callers through to a person when they ask.

The transcript and a summary land on the call.
You get an email when the team still has to call back.
Her minutes use your plan's credits.

Call down a list.

Load numbers into the Power Dialer from a CSV, pasted text or your customer list, and Alori calls them one after another. Leave a recorded message on a voicemail in one tap and move to the next.

Each teammate has their own list and messages.
Tag each call, then read the Stats tab.
Leo, your sales coach, reviews recorded sales calls.

Change it by asking.

Your app isn’t frozen on day one. Write what you need, the way you’d text it. Alori makes the change and shows you before anything goes live.

Any missed calls today?
Have Nora answer when nobody picks up
Forward my calls to my cell
Call back Owen Brooks

The full guide

Everything above, in detail: how it works, what it replaces and what it does not.

Short answer: Alori is a Nextiva alternative for small software companies and agencies that want their business number, call flows, recordings and AI call summaries next to their customers, deals and invoices. Every call lands on the customer's file, Nora can answer when nobody picks up, and every plan has unlimited users. You keep your number: move it to Alori from Phone system.

Why teams leave Nextiva

Nextiva is a full business communications platform. Small teams leave it when they pay for a suite and use a phone:

Plans are per user, and texts are counted per user on Core and Engage (100 and 500 a month).
Nextiva's XBert AI is billed per conversation, on top of the plan.
Calls are in Nextiva, the customer and the deal in a CRM, so someone retypes what was said.

What you pay

Nextiva, as listed on its pricing page in November 2026:

Team of 5	Nextiva	Alori
Phone plan	$75 a month on Core, $125 on Engage (yearly billing); $115 and $250 billed monthly	Unlimited users on every plan
AI	XBert AI at $1.50 a conversation	Uses your plan's credits
Calls, texts, numbers	Included up to each plan's limits	Use your plan's credits, at the phone company's cost
Plan	Per user	Free to start, Solo from $99 a month, Business from $249

See pricing for how many credits each plan includes.

What Alori replaces

Alori picks a local Canadian or US number for you, or pick one by area code. Give a teammate their own number to call and text from, billed monthly in credits.
Each number has its own call flow: a greeting, a phone menu, business hours with holidays, who rings (people, a team or everyone), hold music, extensions and voicemail. Set it up step by step, or ask in plain words.
Call from the customer's page in your browser, and calls ring in Alori and on any cell you add. Each call lands on their file with its recording, transcript and summary.
Voicemail comes written out: read it in Alori, or get it by email with the caller, the transcript and a summary.
Texts land in Conversations with the customer's calls, emails and website chats.
Nora answers your calls when nobody answers, when you're closed, or on every call. She speaks English and French, answers from your help center and Company memory, puts callers through to a person, and leaves the transcript and a summary on the call.
The same Nora answers your website chat and support email, with the team taking over when needed.
Video meetings: share a link that needs no account, record the meeting, and get a transcript and summary on the customer.
The Power Dialer calls down a list with voicemail drop. Tag calls, and see answered, missed and outgoing calls per teammate, with a CSV export.
The work behind the call: customers, deals, quotes and invoices, and Ask Sam to answer "any missed calls today?".

What Alori doesn't do yet

Numbers outside Canada and the US, toll-free numbers, desk phones, fax, a desktop phone app, and a contact center with queues, supervisors and workforce tools. Numbers you move in take calls; texts go out from your business number or a teammate's own number. If you run desk phones in an office or a contact center, stay on Nextiva.

How to switch

Start free. Describe your business. Alori builds your app with customers, Conversations and calls.
Get your number. Alori picks a local number on its own, or pick one by area code. Calls work right away; US texting needs a one-time business registration, Canadian numbers text right away.
Set up how calls work. Add a greeting, a phone menu and your hours, pick who rings, and add your cell. Paste your contact list from Nextiva or your old CRM into Ask Sam with "Add these customers:".
Bring your Nextiva number. In Phone system › Numbers, click Bring a number you already have, add your account number and a recent bill, and sign the authorization. Keep Nextiva until the move shows Done.

Questions

Another question? Ask it when you start.

Yes, for small software companies and agencies that want calls, texts and an AI receptionist on the customer's file, next to deals and invoices, without paying per user. For offices with desk phones or a contact center, Nextiva fits better.

Alori has unlimited users on every plan, and calls and texts use credits at the phone company's cost. A team of 5 pays from $99 a month on Solo for the CRM, phone, chat and invoices together.

Yes. Move it in Phone system › Numbers with your account number and a recent bill. Your Alori number works right away, so nothing waits on the move.

Yes. Nora answers the business number when nobody picks up, when you're closed, or on every call, in English and French. Her minutes use your plan's credits.

Small software companies and agencies, usually under 50 people.

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Your turn.

Describe your business in a sentence. Alori builds the app.