Dialpad alternative

Every call, filed on the customer.

Your business number, call flows, recordings and AI summaries, in the same app as your customers, deals and invoices. Unlimited users on every plan.

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Free plan, no card. Keep your number: move it from Dialpad in Phone system.

QuillstackCallsConversationsCustomersDealsA software company's sales and support team

Dialpad and Alori, side by side.

DialpadAlori

Price for a team of 5$75 a month on Standard, $125 on ProFrom $99 a month, CRM and chat included

UsersPaid per userUnlimited users; calls and numbers use credits

Call summaries and transcriptsYes, a strengthYes, on the customer's file

Call flows, hours, phone menuYesYes, per number, set up in plain words

AI answering callsAI agents, priced on requestNora, on your plan's credits

Power dialerOn Sell and contact center plansPower Dialer with voicemail drop

NumbersLocal numbers in over 50 countriesCanada and the US

Desktop and mobile apps, desk phonesYesIn the browser and on any cell you add

Contact center and live coachingYesNot yet

CRM, deals, quotes, invoicesThrough integrations on ProIn the same app

From a call to the next step, written down.

The call rings the right people, lands on the customer with its summary, and the deal moves.

1Each number has its call flow
2Missed calls stand out
3The deal moves forward

Each number has its call flow

What changes on Monday.

01
BeforeEvery new teammate is another Dialpad license
With AloriUnlimited users on every plan
02
BeforeThe AI notes sit in Dialpad, the deal in a CRM
With AloriEach call's summary lands on the customer and the deal
03
BeforeAfter hours, calls go to a voicemail nobody reads
With AloriNora answers, and voicemails come written out by email

Every call, filed and summarized.

Each call lands on the customer's file with its recording, the transcript and a short summary. Voicemails come written out, in Alori or by email.

Call from the customer's page: they see your business number.
Calls ring in Alori and on any cell you add.
Ask Sam "who called today?" and get each call's summary.

Nora picks up when nobody can.

Turn her on for when nobody answers, when you're closed, or every call. She answers from your help center and Company memory, in English and French, and puts callers through to a person when they ask.

The transcript and a summary land on the call.
You get an email when the team still has to call back.
Her minutes use your plan's credits.

Call down a list.

Load numbers into the Power Dialer from a CSV, pasted text or your customer list, and Alori calls them one after another. Leave a recorded message on a voicemail in one tap and move to the next.

Each teammate has their own list and messages.
Tag each call, then read the Stats tab.
Leo, your sales coach, reviews recorded sales calls.

Change it by asking.

Your app isn’t frozen on day one. Write what you need, the way you’d text it. Alori makes the change and shows you before anything goes live.

Who called today?
Ring my cell too when nobody answers
Have Nora answer when we're closed
Summarize my calls with Brightdesk

The full guide

Everything above, in detail: how it works, what it replaces and what it does not.

Short answer: Alori is a Dialpad alternative for small software companies and agencies that want their business number, call flows, recordings and AI call summaries in the same app as their customers, deals and invoices. Every call lands on the customer's file with its recording, transcript and summary, and every plan has unlimited users. You keep your number: move it to Alori from Phone system.

Why teams leave Dialpad

Dialpad is a strong AI phone system. Small teams leave it when the phone is one more tool to pay for and connect:

Dialpad is priced per user, so the founder, sales and support each add to the bill.
Dialpad's AI notes are good, but the CRM link is an integration on the Pro plan, and someone still opens the deal to act on the call.
Contact center, sales and AI agent plans sit on top, each with its own price.

What you pay

Dialpad, as listed on its pricing page in November 2026:

Team of 5	Dialpad	Alori
Phone plan	$75 a month on Standard ($15 a user), $125 on Pro ($25 a user)	Unlimited users on every plan
CRM link	CRM integrations on Pro	Calls land in Alori's own CRM
Calls, texts, numbers	Included in the plan, extras on top	Use your plan's credits, at the phone company's cost
Plan	Per user	Free to start, Solo from $99 a month, Business from $249

See pricing for how many credits each plan includes.

What Alori replaces

Alori picks a local Canadian or US number for you, or pick one by area code. Give a teammate their own number to call and text from, billed monthly in credits.
Each number has its own call flow: a greeting, a phone menu, business hours with holidays, who rings (people, a team or everyone), hold music, extensions and voicemail. Set it up step by step, or ask in plain words.
Call from the customer's page in your browser, and calls ring in Alori and on any cell you add. Each call lands on their file with its recording, transcript and summary.
Voicemail is written out. Read it in Alori, or get it by email with the caller, the transcript and a summary.
Texts land in Conversations with the customer's calls and emails, one thread per customer.
With the Power Dialer, load numbers from a CSV, pasted text or your customer list, and call them one after another. Leave a recorded message on a voicemail in one tap.
Tag calls, and see answered, missed and outgoing calls per teammate on the Stats tab, with a CSV export.
Nora answers your calls when nobody answers, when you're closed, or on every call. She speaks English and French, puts callers through to a person, and leaves the transcript and a summary on the call.
Leo, the sales coach, reviews recorded sales calls, scores them and tells each seller what to change.
The work behind the call: customers, deals, quotes, meetings and invoices, and Ask Sam to answer "who called today?".

What Alori doesn't do yet

Numbers outside Canada and the US, desk phones, a desktop phone app, a contact center with queues and supervisors, and live AI coaching during a call. Numbers you move in take calls; texts go out from your business number or a teammate's own number. If you need local numbers in many countries or run a contact center, stay on Dialpad.

How to switch

Start free. Describe your business. Alori builds your app with customers, Conversations and calls.
Get your number. Alori picks a local number on its own, or pick one by area code. Calls work right away; US texting needs a one-time business registration, Canadian numbers text right away.
Set up how calls work. Add a greeting, a phone menu and your hours, pick who rings, and add your cell. Paste your contact list from Dialpad or your old CRM into Ask Sam with "Add these customers:".
Bring your Dialpad number. In Phone system › Numbers, click Bring a number you already have, add your account number and a recent bill, and sign the authorization. Keep Dialpad until the move shows Done.

Questions

Another question? Ask it when you start.

Yes, for small software companies and agencies that want every call recorded, summarized and filed on the customer, next to deals and invoices, without a license per user. For contact centers or teams with numbers in many countries, Dialpad fits better.

Alori has unlimited users on every plan, and calls use credits at the phone company's cost. A team of 5 pays from $99 a month on Solo for the CRM, phone, chat and invoices together.

Yes. Move it in Phone system › Numbers with your account number and a recent bill. Your Alori number works right away, so nothing waits on the move.

Yes. Each recorded call gets a transcript and a short summary on the customer's file, and Ask Sam can sum up every call with a customer.

Small software companies and agencies, usually under 50 people.

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Your turn.

Describe your business in a sentence. Alori builds the app.