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Confluence alternative

Your wiki, next to your customers.

Pages and databases for the team, a help center for your customers, and the CRM, tickets and invoices in the same app. Unlimited users on every plan.

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Free plan, no card. Your Confluence pages come in as Word or HTML files.

QuillstackHelp centerAI botCustomersTasksA software company's team wiki

Confluence and Alori, side by side.

ConfluenceAlori
Price for a team of 5Free up to 10 users, $28.90 a month on StandardFrom $99 a month, with the CRM and help center
Pages, subpages and commentsYesYes, with suggested edits and 90 days of history
DatabasesYesTable, board, list, calendar, gallery and timeline views
Public help centerAnother toolBuilt in, in English and French
Bot answers customers from itNoNora, from the help center and the pages you allow
CRM, deals and ticketsThrough integrationsBuilt in
Jira link and marketplace appsYes, a strengthNot yet
WhiteboardsYesNot yet
SharingPer person and per spaceBy role: everyone, a role and above, or admins

From a page to a happy client.

The team writes the onboarding steps once. Nora answers clients from them, and each step is a task on the client's account.

  1. 1The team writes it once
  2. 2Nora answers from it
  3. 3The work sits on the account
The team writes it once

What changes on Monday.

  1. 01

    BeforeThe onboarding guide is in Confluence, the client is in the CRM

    With AloriThe guide, the client and the deal in one app

  2. 02

    BeforeCustomers can't read the wiki, so you pay for a help center too

    With AloriA help center in English and French, included

  3. 03

    BeforeNobody finds the page they need

    With AloriAsk Sam, and he finds the answer across your Docs

Pages and databases the team will use.

Type "/" for headings, to-dos, toggles, tables and videos. Databases give you table, board, calendar and timeline views, with relations and formulas.

  • Teammates on the same page see your changes as you type.
  • Comments, suggested edits and 90 days of page history.
  • Lock a finished page so nobody changes it by accident.

A help center your customers can search.

Customer answers go in the Help center, with pictures, videos and sections, in English and French. Nora answers from it in the website chat and support email.

  • Your own address on the Business plan.
  • Connect Claude Code and each feature you ship gets its article.
  • Paste a public page's link and it comes over as an article.

Your Confluence pages, file by file.

Export a page from Confluence as Word, or a space as HTML. Click Import in the Docs sidebar and each file becomes a page.

  • Word files keep their pictures.
  • A CSV file becomes a database with a table view.
  • Markdown files work too.

Change it by asking.

Your app isn’t frozen on day one. Write what you need, the way you’d text it. Alori makes the change and shows you before anything goes live.

  • Make a page for our client onboarding steps
  • Find our refund policy in Docs
  • Let the website chat answer from the support playbook
  • Write a help article on how to invite your team

The full guide

Everything above, in detail: how it works, what it replaces and what it does not.

Short answer: Alori is a Confluence alternative for small software companies and agencies that want their team wiki next to their customers, deals, tickets and help center. Docs gives you pages, subpages and databases, the Help center gives customers their own answers, and every plan has unlimited users. Your Confluence pages come over as Word or HTML files, one drop per page.

Why teams leave Confluence

Confluence is a solid wiki that works well next to Jira. Small teams leave it for other reasons:

  • The onboarding guide is in Confluence, the client and the deal are in a CRM, and the support chat is somewhere else.
  • Customers can't use it. Internal pages and a public help center are two jobs, so many teams pay for a second tool for the help center.
  • For a team under 50, a separate wiki is one more login, one more bill and one more place where pages go stale.

What you pay

Confluence, as listed on its pricing page in November 2026, with monthly billing:

Team of 5ConfluenceAlori
WikiFree up to 10 users, Standard $5.78 per user a month, Premium $11.16Docs, included
For 5 people$0 on Free, $28.90 a month on Standard, $55.80 on PremiumUnlimited users on every plan
What else is in itThe wikiCRM, deals, help center, tickets, website chat, invoices
PlanPer userFree to start, Solo from $99 a month, Business from $249

For a wiki alone, Confluence costs less. Alori is worth it when it also replaces your CRM, help center and support tools. See pricing.

What Alori replaces

  • Pages in Docs: type "/" to add a heading, a to-do, a toggle, a table, a callout, columns, a video or a PDF. Pages hold subpages, and teammates on the same page see your changes as you type.
  • Databases with table, board, list, calendar, gallery and timeline views, with relations, rollups, formulas, buttons and AI autofill columns.
  • Comments, suggested edits to accept or reject, page history kept 90 days, and a lock for finished pages. Share each page with everyone, a role and the roles above it, or admins only.
  • Have AI write or shorten, and translate a whole page to English, French or Spanish. Ask Sam finds the answer across your Docs.
  • Help center for your customers: articles with pictures and videos, sorted into sections, in English and French, at your own address on the Business plan. Nora, the AI support bot, answers visitors from it.
  • A help center that updates itself. Connect Claude Code to Alori, and each feature you ship gets its article written or updated, with screenshots.
  • Publish a page to your own site, or turn on "Front desk can use this" so the website chat answers from it.
  • The rest of the work: customers, deals, tasks, tickets and invoices in the same app.

What Alori doesn't do yet

Alori has no link to Jira, no whiteboards, no Confluence marketplace apps, no guest access to a single page, and no permissions set person by person (Docs shares by role). If your engineers live in Jira and your wiki serves hundreds of people, stay on Confluence. Moving your issues too? See the Jira alternative.

How to switch

  1. Start free. Describe your business. Alori builds your app, and you add Docs.
  2. Export from Confluence. Export each page as a Word file, or a whole space as HTML.
  3. Bring the files into Docs. Click Import in the Docs sidebar and pick a file. Each Word, HTML or Markdown file becomes a page (a Word file keeps its pictures), and a CSV file becomes a database.
  4. Move your public pages to the Help center. Paste the link of a public page in your Alori chat, and it comes over as a help article with its text, links and pictures.

Questions

Another question? Ask it when you start.

For a small team that wants its wiki next to customers, deals, tickets and a public help center, yes. For a large engineering team that relies on Jira, Confluence stays the better fit.

For a wiki alone, Confluence Free (up to 10 users) is hard to beat. Alori has a free plan too, with no card, and it is cheaper when it also replaces your CRM, help center and support tools, since every plan has unlimited users.

Pages you export as Word or HTML files come in one by one, with their text and tables, and Word files with their pictures. Comments, page history and permissions stay in Confluence.

Yes. Put customer answers in the Help center, publish a page to your site, or let the website chat answer from it.

Small software companies and agencies, usually under 50 people. See also Alori for software teams.

Related pages

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Your turn.

Describe your business in a sentence. Alori builds the app.

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