Asana alternatives for service businesses: tasks next to the customer work
Short answer: Asana is a polished work management tool that many teams use to plan projects and track who does what. If you are comparing Asana alternatives because your tasks are mostly about customers, quotes and jobs, Alori puts tasks, projects and a board in the same all-in-one app as that work, with unlimited users on every plan.
Who Asana fits well
Asana is a strong fit when:
- You plan complex projects with timelines, dependencies, goals and portfolios.
- Several teams, like marketing, product and operations, coordinate in one place.
- Your work is mostly internal, and customers live in another system.
As of October 2026, Asana's pricing page lists a free Personal plan, Starter at $10.99 per user per month billed annually ($13.49 monthly), Advanced at $24.99 billed annually ($30.49 monthly), and custom pricing for Enterprise.
Why service owners look for an alternative
In a service business, the to-do list is full of customer work: call back about the quote, order parts for Thursday's install, chase the late invoice, book the yearly maintenance. When tasks live in a separate tool:
- Context is missing. The task says "Gagnon follow-up", but the quote, the calls and the invoice are in other tools.
- Per-user pricing makes owners leave technicians and part-time staff out, so tasks get passed by text.
- Recurring service work like seasonal checks needs to be recreated or set up for each customer.
- Meeting notes turn into tasks only if someone types them in.
Side by side
| Asana | Alori | |
|---|---|---|
| Tasks with assignees and due dates | Yes | Yes, with priorities and labels |
| Board view | Yes, with custom sections | Yes, by status: To do, Waiting, In progress, Done |
| Timeline, dependencies, goals, portfolios | Yes | Not today |
| Projects | Yes, its core | Projects with suggested tasks, a lead, a target date and progress |
| Accept or decline a task | Comment or reassign | Accept, or Can't do it with a reason and a new date |
| Repeating tasks | Yes | Every week, month or year, built in |
| Linked to customers, quotes, jobs, invoices | Through integrations | Built in |
| Users | Priced per user | Unlimited users on every plan |
What Alori replaces, and what it does not
Alori replaces the task tool your team uses for customer work:
- Tasks with priorities, due dates, assignees and labels, on a list or a board with filters for assignee, priority and project. See tasks.
- Projects like a renovation or the maintenance season, with tasks Alori suggests from the name, and links to the jobs, quotes and invoices that belong to it.
- Clear handoffs: teammates accept a task, or send it back with a reason like "No time" and a new date.
- Repeating tasks that create the next one when you mark one done.
- Tasks from meetings: video meetings in Alori are recorded with a transcript and a summary of next steps, and one click turns a next step into a task. See meeting notes to tasks.
- Ask Alori to do it for you: "give the furnace check to Tom" or "start a project for the Benali renovation, due end of month".
What it does not replace: Asana's timelines with dependencies, goals, portfolios and workload views for large teams. Alori's Dashboard shows today's jobs, your tasks, money and sales, but it has no project reporting charts like Asana's. If you run many internal projects across departments, Asana stays the stronger planning tool. Using Trello instead? See the Trello alternative.
How to switch
- Export a project from Asana as CSV.
- Import it. In Tasks, click Import and choose the file. Alori reads the titles, due dates, people, customers, projects and statuses on its own, with no setup. Columns it cannot place go into each task's description.
- Check, or undo. One click removes every task from that file. Up to 2,000 rows per file.
- Invite the team, including technicians. Plans are on pricing, with a free plan and no card needed.
FAQ
Is Alori a good Asana alternative? For a service business whose tasks are about customers, quotes, jobs and invoices, yes: tasks and projects sit next to that work, and everyone gets a login. For large internal projects with timelines, dependencies and portfolios, Asana stays the better fit.
Can I import my Asana tasks? Yes. Export to CSV, then use Import in Tasks. Alori places the columns on its own and keeps anything it cannot place in the task's description.
Does Alori have a timeline or Gantt view? Not today. Projects show state, target date and progress, and tasks have due dates, a list and a board.
Can technicians use it too? Yes. Every plan has unlimited users, and the technician view shows each person their jobs, checklists and photos.