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Integration · Messages

Alori + Gmail

Connect Gmail and your customer emails leave from your own address, while replies come back to Conversations. Your Email page shows your own Gmail, and only you see it.

What it does.

  1. 01

    Send from your address

    Quotes, invoices and messages to customers leave from your Gmail address, not the app’s.

  2. 02

    Replies on the customer’s file

    When a customer answers an email sent from Alori, the reply lands in their conversation for your team.

  3. 03

    Your Gmail inside Alori

    Read, write, snooze and send later from the Email page. Your inbox stays private to you.

  4. 04

    Share only what matters

    Click Add to conversation on an email to share it with your team. Nothing else in your inbox reaches them.

What moves between Alori and Gmail

  • Customer emailsFrom AloriEmails you send customers from Alori leave from your Gmail address.
  • Customer repliesInto AloriReplies to emails sent from Alori land in the customer’s conversation.
  • Your inboxInto AloriYour mail shows on your Email page, for you only. Your recent emails are saved in Alori so they open right away.
  • Emails you shareInto AloriA thread you add to a conversation shows for your team on that customer.
  • Drafts, labels and starsBoth waysDrafts save in your Gmail as you type. Archive, star, labels and read marks you set in Alori apply in Gmail.

How to connect it

  1. 1In your team app, click Settings, then Integrations, then Gmail.
  2. 2Click Connect Gmail, pick your Google account and allow the access Google asks for.
  3. 3Check that Send customer emails from this address is on.
Read the setup guide →

Questions

Another question? Ask it when you start.

No. Only replies to emails sent from Alori, and threads you add to a conversation, reach your team.

Yes. Each teammate connects their own Google account, and nobody else sees their mailbox.

No. Emails sent through your Gmail use no credits.

Your emails leave from the app’s address again until you reconnect, and the emails saved in Alori are removed.

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