ServiceTitan alternatives for small and growing service shops
Short answer: ServiceTitan is a powerful platform built for large residential and commercial trade contractors, with deep reporting and many specialized tools. If you are comparing ServiceTitan alternatives because you run a smaller shop and want something you can set up yourself, Alori is the all-in-one app for service businesses. Quotes, the schedule, jobs, invoices, card payments and the phone live in one app, with public pricing and unlimited users.
Who ServiceTitan fits well
ServiceTitan is a leader for a reason. It fits well when:
- You run a large HVAC, plumbing or electrical company with many technicians, a call center and dedicated dispatchers.
- You need deep reporting, marketing attribution and detailed performance tracking across teams.
- You have office staff who can own a full rollout and ongoing training.
- You want one vendor with a wide set of specialized add-ons for the trades.
As of October 2026, ServiceTitan's pricing page shows its Starter, Essentials and The Works plans with a "Request Pricing" button and describes its pricing as per technician. Prices are not listed publicly.
Why smaller shops look at ServiceTitan alternatives
A tool built for large contractors can be too much for a 5 to 30 person shop:
- The rollout is a project. Setting up, training and getting the team to use every screen takes time an owner does not have.
- Many features go unused. You pay for depth, but your shop uses a fraction of it.
- The price is not public. You need a sales call to learn what it costs, and pricing is per technician.
- Your way of working still has to fit theirs. Changing a flow means settings, support tickets or a consultant.
ServiceTitan vs Alori, side by side
| ServiceTitan | Alori | |
|---|---|---|
| Built for | Large residential and commercial contractors | Small and growing service businesses |
| Getting started | Sales call, then a guided rollout | Describe your business and your app is built; start free |
| Pricing | Per technician, by request | Public pricing, unlimited users on every plan |
| Quotes, schedule, jobs, invoices | Yes, with deep options | Yes: quotes signed online, schedule by technician, jobs with checklists and photos, invoices paid by card |
| Reporting | Deep reporting and dashboards | A Dashboard with today's jobs, money and sales; ask Alori questions about your data; Power BI or Excel through a read-only key |
| Changing the app | Settings and vendor support | Ask in plain words and Alori changes it |
What Alori replaces, and what it does not
For a small or mid sized shop, the trades app in Alori covers the daily work:
- Quotes from your price list, accepted and signed online, with automatic follow-up. See quotes.
- Schedule and dispatch: a calendar by technician, team calendars side by side, and a To schedule list of accepted quotes. See dispatch.
- Jobs with checklists, photos and a technician view on the phone, from On the way to Done. See jobs.
- Invoices made from the finished job, paid by card, with unpaid invoice reminders and QuickBooks Online sync.
- Phone: a local business number, a phone menu, business hours, ring groups, call recording and voicemail transcripts.
- Ask Alori: "which quotes from last month were not signed?" answered from your data.
What Alori does not replace: ServiceTitan's depth for large contractors, such as advanced reporting dashboards, marketing attribution, call center tools and membership programs. If your company relies on those, ServiceTitan is the right size for you.
How to switch from ServiceTitan
- Describe your business. Tell Alori your trade, services and how a job moves. It builds your app.
- Bring your customers. Export your customer list and paste it into Ask Alori with "Add these customers:". For a large file, use the import API.
- Add your price list to the Catalog, so every quote starts from your prices.
- Bring your phone number. Move your current number to Alori so customers keep calling the same number.
- Invite the team. Every technician gets a login at no extra cost.
Start on the free plan, no card needed. See pricing, or read how Alori works for HVAC and electricians.
FAQ
Is Alori a good ServiceTitan alternative? For small and growing shops that want quotes, scheduling, jobs, invoices and the phone in one app they can set up themselves, yes. For large contractors that need deep reporting, call center tools and marketing attribution, ServiceTitan is built for that scale.
Does Alori charge per technician? No. Every plan has unlimited users, and pricing is public on the pricing page.
Can I keep my business phone number? Yes. You can bring your current number to Alori. You send the move request with your account number and a recent bill, and customers keep calling the same number.
Does Alori have reporting? You can ask Ask Alori questions about your customers, deals, quotes and jobs in plain words. Alori's Dashboard shows today's work, money and sales at a glance, and a read-only key lets Power BI or Excel pull your records for deeper reports.