Keap alternatives for service businesses that want one app
Short answer: Keap is a CRM with strong marketing automation, built for small businesses that sell through email follow-up. If you are weighing Keap alternatives because your day is less about email sequences and more about calls, quotes, visits and invoices, Alori is the all-in-one app for service businesses. Deals, automations, booking, the phone, quotes and invoices share one app, and you change it by asking.
Who Keap fits well
Keap (formerly Infusionsoft) has helped many small businesses automate their follow-up. It fits well when:
- Your sales come from leads you nurture by email over days or weeks.
- You want visual campaign builders, lead scoring and tagged email sequences.
- You sell online offers, packages or programs, and want checkout and follow-up in the same place.
- You have time to build and tune campaigns, or a consultant who does it for you.
As of October 2026, Keap's pricing page lists the platform starting at $299 per month, with 2 user licenses included and additional users at $39 per month each. Contact tiers and text messaging are priced on top.
Why service owners look at Keap alternatives
Service businesses often buy Keap for the automation, then find the rest of the work still lives elsewhere.
- The job happens outside the CRM. Quotes, the schedule, technicians and invoices sit in other tools, and the customer is typed in again each time.
- Campaigns take time to build. A visual builder is powerful, but someone has to draw every branch and keep it up to date.
- Users cost extra. With 2 users included, adding the office and the field team raises the bill.
- Phone calls are a big part of the day. For many trades, the lead calls instead of filling a form.
Keap vs Alori, side by side
| Keap | Alori | |
|---|---|---|
| Main job | CRM and marketing automation for small businesses | The all-in-one app for a service business |
| Deals and pipelines | Yes | Yes, with several pipelines, products and recurring revenue on deals |
| Email campaigns | Yes, with a visual builder | One-time campaigns to lists that update themselves, with A/B subjects and open and click results |
| Automations | Visual campaign builder | Tell your bot what to keep doing in plain words, then test it |
| Business phone and texting | Texting add-on tiers | Local number, two-way texts, phone menu, call recording, voicemail transcripts |
| Booking | Appointment scheduling | Booking links per appointment type, reminders, Google and Outlook calendar sync |
| Quotes and invoices | Quotes, invoices and payments | Quotes signed online, jobs, invoices paid by card, QuickBooks Online sync |
| Users | 2 included, then per user | Unlimited users on every plan |
What Alori replaces, and what it does not
Here is what a service business gets in Alori:
- Deals and pipelines. Every lead lands on a board, from your website, Facebook and Instagram lead ads, or Zapier and Google Ads forms.
- Automations in plain words. Write "when a quote has been sent for 3 days with no answer, remind me to call the customer" and your bot sets it up. Messages to customers wait for your yes first.
- Automatic messages. Quote follow-up and unpaid invoice reminders turn on in settings.
- Booking and reminders. Customers pick an open time, and reminders go out before the visit. See schedule.
- Quotes and invoices. Customers accept and sign quotes online and pay invoices by card. See quotes and invoices.
- One inbox. Texts, emails and website chat with each customer in one thread.
- Email campaigns. Send a promo or a seasonal reminder to a list by tags, schedule it, and resend to people who didn't open. See email campaigns.
What Alori does not replace: each campaign is sent once, so long email nurture sequences with lead scoring and visual branching stay in a tool built for them. Online checkout for courses or digital products is not in Alori either. If those drive your revenue, keep a tool built for them.
How to switch from Keap
- Describe your business. Alori builds your app with the tools your trade needs.
- Bring your contacts. Export your contacts from Keap, then paste the list into Ask Alori with "Add these customers:". Say "add these as deals" to put open leads on your pipeline. Bigger files go through the import API.
- Rebuild your key automations. Start with the two or three you rely on most, and write each one to your bot in a sentence.
- Invite the team. Every plan has unlimited users.
You can start on the free plan, no card needed. See the pricing page for plans, or read AI CRM to see how the assistant works with your data.
FAQ
Is Alori a good Keap alternative? Yes, for service businesses whose work is calls, quotes, visits and invoices, and who want automations without drawing campaign maps. Alori sends email campaigns, but not nurture sequences, so if your business runs on long email nurture sequences and online checkout, Keap is likely a better fit.
Can Alori send automatic follow-ups? Yes. Quote follow-up and unpaid invoice reminders are built in, and you can ask your bot for other automations, like texting each technician their jobs every morning. Anything that reaches a customer waits for your yes first.
Can I bring my Keap contacts to Alori? Yes. Export them to a spreadsheet and paste the list into Ask Alori. It sorts names, phones, emails and addresses for you, and you can undo the import.
Does Alori limit the number of users? No. Every plan has unlimited users.