Service Fusion alternatives: the trades app that you change by asking
Short answer: Service Fusion is field service software for home and commercial service contractors, and it includes unlimited users on every plan. If you are comparing Service Fusion alternatives because you want your phone, website and meetings in the same app as your jobs, or want to change the app to fit how you work, Alori is the all-in-one app for service businesses. Quotes, the schedule, jobs, invoices, card payments, the phone and your website live in one app, and you change it by asking.
Who Service Fusion fits well
Service Fusion has served contractors for years. It fits well when:
- You run an HVAC, plumbing, electrical or similar service company with a crew in the field.
- You want a flat monthly price with no charge per user.
- You like a ready made field service workflow from estimate to invoice.
- You already have a website, phone system and meeting tool you like.
As of October 2026, Service Fusion's pricing page lists Starter at $245 per month ($208 per month billed annually), Plus at $382 per month ($325 billed annually) and Pro at $627 per month ($533 billed annually), each with unlimited users.
Why owners look at Service Fusion alternatives
Service Fusion already has unlimited users, so the reasons are usually elsewhere:
- Your shop does not match the default flow. Your stages, checklists or fields are different, and the team works around the screens.
- The rest of the business is in other tools. The website, the business phone, website chat and video meetings often sit in separate tools.
- You want to start small. A monthly price for the full product can feel like a big step for a new or small shop.
Service Fusion vs Alori, side by side
| Service Fusion | Alori | |
|---|---|---|
| Main job | Field service management for contractors | The all-in-one app for a service business |
| Users | Unlimited on every plan | Unlimited on every plan |
| Quotes, schedule, jobs, invoices | Yes | Quotes signed online, schedule by technician, jobs with checklists and photos, invoices paid by card |
| QuickBooks | Yes | QuickBooks Online sync for customers, companies and invoices |
| Also in the same app | Field service is the focus | Business phone with phone menu and voicemail transcripts, a website with online booking, website chat bot, video meetings |
| Changing the app | Settings the vendor provides | Ask in plain words and Alori changes it |
| Starting price | Monthly plan | Free plan, no card needed |
What Alori replaces, and what it does not
- Quotes from your price list, accepted and signed online, with automatic follow-up. See quotes.
- Schedule by technician, with team calendars and a To schedule list. See schedule.
- Jobs that move Scheduled, On the way, In progress, Done, with checklists and photos, and a technician view on the phone. See jobs.
- Invoices from the finished job, paid by card, with unpaid invoice reminders.
- Phone and texting from a local number, plus a website with online booking and a chat bot.
What Alori does not have today: a client portal (coming soon), recurring service agreements billed automatically, and detailed custom reports. The Dashboard shows today's work, money and sales at a glance. If your shop depends on those, keep your current tool for them while you try Alori.
How to switch from Service Fusion
- Describe your business. Tell Alori your trade, services and how a job moves. It builds your app and your website.
- Bring your customers. Export your customer list and paste it into Ask Alori with "Add these customers:". Large files go through the import API.
- Add your price list to the Catalog.
- Bring your phone number to Alori, so customers keep calling the same number.
- Invite the team. Every plan has unlimited users.
Start on the free plan, no card needed. See pricing, or read how Alori works for HVAC and roofing.
FAQ
Is Alori a good Service Fusion alternative? Yes, for service shops that want jobs, the phone, the website and meetings in one app, shaped around how they work, with a free plan to start. If you rely on service agreements billed automatically or detailed reports today, keep your current tool for those until they are live in Alori.
Does Alori have unlimited users like Service Fusion? Yes. Every Alori plan has unlimited users too.
Can customers pay invoices by card? Yes. Every invoice you email has a link where the customer pays by card, and the invoice turns Paid by itself. You don't need your own Stripe account.
Does Alori sync with QuickBooks? Yes. Connect QuickBooks Online once, and your customers, companies and invoices stay the same in both places.